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Digital Divide and Social Systems

“Digital Divide refers to the gap between individuals, households, businesses and geographic areas at different socio-economic levels with regard both to their opportunities to access information and communications technologies (ICT’s) and to their use of the Internet for a wide variety of activities”[1]

It also talks about the importance of making sure that technologies are used and access equally by everyone no matter where they come from, where they live, what is their level of education, and what is their financial situation. But such fair access is not that simple.

Social Systems, cultures and the level of development in countries play a crucial part in making technology accessible and used properly by the people.

Just like the exmaple in the book, when technology was provided for the Irish population without educating them about its importance and why it is needed, not many people started using these technologies after three years of equipting the population with all the technology they need. Or do they need it really?

Technology has been created to make our life easier, but before starting to use it we should understand a very important thing. Technology is just a small part of the whole picture. The full picture includes people, tools and processes. There should be clear processes designed for everything we do in life starting from cleaning up your home, maintaining your car, managing the traffic in the streets to governing and properly ruling the world. Technology is just a tool that implements such a processes and methods to help make is easier and more efficient to proceed. Lastly, we need people who are educated, trained and skilled to use this technology and implement those processes. If any of these three is not considered then technology can simply be meaningless.

In Conclusion, the concept of digital divide should be extended and include all involved parts of the issue to be complete and successful.


[1] http://www.apdip.net/publications/iespprimers/eprimer-egov.pdf

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